What Is the Difference? Investigating the Self-Report of Wellbeing via Conversational Agent and Web App
Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › fagfællebedømt
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What Is the Difference? Investigating the Self-Report of Wellbeing via Conversational Agent and Web App. / Maharjan, Raju; Rohani, Darius A.; Doherty, Kevin; Bækgaard, Per; Bardram, Jakob Eyvind.
I: IEEE Pervasive Computing, Bind 21, Nr. 2, 2022, s. 60-68.Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › fagfællebedømt
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TY - JOUR
T1 - What Is the Difference? Investigating the Self-Report of Wellbeing via Conversational Agent and Web App
AU - Maharjan, Raju
AU - Rohani, Darius A.
AU - Doherty, Kevin
AU - Bækgaard, Per
AU - Bardram, Jakob Eyvind
PY - 2022
Y1 - 2022
N2 - Adopting speech as their mode of interaction, speech-enabled conversational agent (CA) systems hold the potential to enable more natural and engaging self-report experiences than traditional media (e.g., pen and paper, web, or smartphone systems). Our recent research concerns the potential design and use of CAs to support mental health and wellbeing. In this article, we present findings from a study during which 22 individuals with affective disorders (e.g., depression, bipolar disorder) used either a speech-enabled CA or web app to self-report their emotional wellbeing. Analysis of users’ experiences and engagement with the system for daily self-report suggests that despite many technical limitations, users rated self-reporting via CA as a significantly novel and attractive experience yielding similar rates of engagement to a traditional web-based method
AB - Adopting speech as their mode of interaction, speech-enabled conversational agent (CA) systems hold the potential to enable more natural and engaging self-report experiences than traditional media (e.g., pen and paper, web, or smartphone systems). Our recent research concerns the potential design and use of CAs to support mental health and wellbeing. In this article, we present findings from a study during which 22 individuals with affective disorders (e.g., depression, bipolar disorder) used either a speech-enabled CA or web app to self-report their emotional wellbeing. Analysis of users’ experiences and engagement with the system for daily self-report suggests that despite many technical limitations, users rated self-reporting via CA as a significantly novel and attractive experience yielding similar rates of engagement to a traditional web-based method
U2 - 10.1109/mprv.2022.3147374
DO - 10.1109/mprv.2022.3147374
M3 - Journal article
VL - 21
SP - 60
EP - 68
JO - IEEE Pervasive Computing
JF - IEEE Pervasive Computing
SN - 1536-1268
IS - 2
ER -
ID: 335687695