The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies From a Macro-Temporal Perspective
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The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies From a Macro-Temporal Perspective. / Nadal, Camille; McCully, Shane; Doherty, Kevin; Sas, Corina; Doherty, Gavin.
CHI Conference on Human Factors in Computing Systems. red. / Simone Barbosa; Cliff Lampe; Caroline Appert; David A. Shamma; Steven Drucker; Julie Williamson; Koji Yatani. 1. udg. 2022.Publikation: Bidrag til bog/antologi/rapport › Konferencebidrag i proceedings › Forskning › fagfællebedømt
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TY - GEN
T1 - The TAC Toolkit: Supporting Design for User Acceptance of Health Technologies From a Macro-Temporal Perspective
AU - Nadal, Camille
AU - McCully, Shane
AU - Doherty, Kevin
AU - Sas, Corina
AU - Doherty, Gavin
PY - 2022
Y1 - 2022
N2 - User acceptance is key for the successful uptake and use of health technologies, but also impacted by numerous factors not always easily accessible nor operationalised by designers in practice. This work seeks to facilitate the application of acceptance theory in design practice through the Technology Acceptance (TAC) toolkit: a novel theory-based design tool and method comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, which we evaluated through workshops conducted with 21 designers of health technologies. Findings showed that the toolkit revised and extended designers’ knowledge of technology acceptance, fostered their appreciation, empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice. We discuss implications for considering user acceptance a dynamic, multi-stage process in design practice, and better supporting designers in imagining distant acceptance challenges. Finally, we examine the generative value of the TAC toolkit and its possible future evolution
AB - User acceptance is key for the successful uptake and use of health technologies, but also impacted by numerous factors not always easily accessible nor operationalised by designers in practice. This work seeks to facilitate the application of acceptance theory in design practice through the Technology Acceptance (TAC) toolkit: a novel theory-based design tool and method comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, which we evaluated through workshops conducted with 21 designers of health technologies. Findings showed that the toolkit revised and extended designers’ knowledge of technology acceptance, fostered their appreciation, empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice. We discuss implications for considering user acceptance a dynamic, multi-stage process in design practice, and better supporting designers in imagining distant acceptance challenges. Finally, we examine the generative value of the TAC toolkit and its possible future evolution
U2 - 10.1145/3491102.3502039
DO - 10.1145/3491102.3502039
M3 - Article in proceedings
SN - 978-1-4503-9157-3
BT - CHI Conference on Human Factors in Computing Systems
A2 - null, Simone Barbosa
A2 - null, Cliff Lampe
A2 - null, Caroline Appert
A2 - null, David A. Shamma
A2 - null, Steven Drucker
A2 - null, Julie Williamson
A2 - null, Koji Yatani
ER -
ID: 335687483